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Privacy

Privacy Policy and Cookies

Privacy Policy & Cookies

 

IPS uses its website for information, marketing and advertising purposes.

 

We as IPS are committed to protect the privacy of all website users. We collect only basic user data necessary for doing business, as described below, and for informing users in accordance with good business practices to provide quality service. We will not use data for any other purpose, nor will we give information to a third party. All user data will be guarded and made available only to IPS employees if data is needed for purposes mentioned in this Privacy Policy & Cookies document. All IPS employees and Partners (listed on our website) are responsible for respecting the principles of privacy protection and in compliance with privacy requirements as outlined in Partnership Agreement executed with IPS.

 

Contact Forms

Through our website, you can get information related to our services and products. For more specific and detailed information accordingly to our website users’ particular interests, we give the opportunity for an online inquiry. For the purposes of processing your enquiry, our website will ask for your basic personal and contact information, your name and a valid email address.

 

Newsletters

In addition, we provide the option to subscribe to our newsletter sent by email, in order to receive our news and special offers. For this purpose, our website will request a valid email address. A subscriber can opt-out or unsubscribe from our newsletter at any time by using the “unsubscribe” link in each newsletter. For more detail, please refer to our Newsletter Terms and Conditions.

 

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. We use performance cookies (Google Analytics) and third-party cookies (e.g. Twitter). You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access parts of our site.

 

Google Analytics

It is a piece of software which uses cookies to help us analyze how our visitors use the site. This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”. They serve to make our site more user-friendly, effective and safer. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Cookies aim no harm on your computer and do not contain viruses. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other use of this website and internet related services. Even Google is able to transmit this information to third parties unless required by law or if third parties process this data on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we would point out that in this case you can maybe not use the full functionality of this website. By using this website, you agree to the processing of data about you by Google in the manner described and for the aforementioned purpose.

 

What does Google Analytics record?

Basic data such as: information of a computer you’re using, what website you came from to get here or how long you stay for. Find out more about how these cookies are used on the Google privacy site.

 

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. Read more at Hotjar official website.

 

What do we do with your data?

The tracking information allows better understanding of our visitors and what content they’re reading. Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting. All of our activity falls within the bounds of the Google Analytics Terms of Service.

 

Want to opt-out of tracking?

You can also opt-out of Google’s advertising tracking cookie or use a browser plugin to opt-out of all Google Analytics tracking software.

 

Changes to our Privacy Policy

We reserve the right to update or alter this Privacy Policy from time to time without notice

 

Further information

Your trust is important to us. Therefore, we will always speak and answer questions concerning the processing of your personal data. If you have any questions which this statement does not answer or if you wish to receive more detailed information, please contact, at any time, the data protection officer who is mentioned in the IPS-Intelligent Process Solutions General Privacy Policy.

Newsletter T&C

 

Terms and Conditions

By subscribing to IPS-Intelligent Process Solutions newsletter, you agree to receive email from us. The aim of IPS-Intelligent Process Solutions newsletter service is to keep our customers and visitors updated about new software releases or new service offerings. The subscription to IPS-Intelligent Process Solutions newsletter service is not mandatory.

 

Frequency

The frequency of the newsletter issues will be at most monthly, unless serious security concerns about one of our software programs will force us to do otherwise.

 

Limited Liability

IPS-Intelligent Process Solutions reserves the sole right to either modify or discontinue the newsletter, at any time with or without notice to you. IPS-Intelligent Process Solutions will not be liable to you or any third party should we exercise such rights. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use.

 

IPS-Intelligent Process Solutions reserves the sole right to unsubscribe users / visitors from or newsletter service, without notice. IPS-Intelligent Process Solutions will do so with any subscriber it deems registered with fake data.

 

Privacy policy

IPS Intelligent Process Solutions will not communicate / spread / publish or otherwise give away your address. You’ll be able to change your subscription settings or to delete it altogether anytime. Please refer to IPS Intelligent Process Solutions General Privacy Policy.

Data Privacy Notice

Data Privacy Notice

 

IPS Intelligent Process Solutions GmbH Business Partner Privacy Notice

 

Protecting the security and privacy of personal data of contact persons (each a “Business Partner Contact”) at our customers, suppliers, vendors and partners (each a “Business Partner”) is important to IPS Intelligent Process Solutions GmbH, Dr.-Gustav-Adolph-Str. 2, 82049 Pullach(Munich), Bavaria, Germany and its affiliated companies (together “IPS Intelligent Process Solutions GmbH”). Therefore, IPS Intelligent Process Solutions GmbH processes personal data in compliance with applicable laws on data protection and data security.

 

Categories of personal data processed, purpose of the processing and legal basis. In the context of the business relationship with IPS Intelligent Process Solutions GmbH, IPS Intelligent Process Solutions GmbH may processes personal data for the following purposes:

 

  • Communicating with Business Partners about products, services and projects of IPS Intelligent Process Solutions GmbH or Business Partners, e.g. by responding to inquiries or requests;
  • Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;
  • Administrating and performing customer surveys, marketing campaigns, market analysis, sweepstakes, contests, or other promotional activities or events;
  • Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;
  • Ensuring compliance with legal obligations (such as record keeping obligations), Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and IPS Intelligent Process Solutions GmbH policies or industry standards; and
    Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.
  • For the aforementioned purposes, IPS Intelligent Process Solutions GmbH may process the following categories of personal data:
    Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address;
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
  • Further information necessarily processed in a project or contractual relationship with IPS Intelligent Process Solutions GmbH or voluntarily provided by the Business Partner Contact, such as orders placed, payments made, requests, and project milestones;
  • Information collected from publicly available resources, integrity data bases and credit agencies; and
  • If legally required for Business Partner compliance screenings: information about relevant and significant litigation or other legal proceedings against Business Partners.

 

The processing of personal data is necessary to meet the aforementioned purposes including the performance of the respective (contractual) relationship with Business Partners. Unless indicated otherwise, the legal basis for the processing of personal data is Article 6 (1) (b) or (f) of the General Data Protection Regulation or – if explicitly provided by Business Partner Contacts – the consent (Article 6 (1) (a) of the General Data Protection Regulation).

 

If IPS Intelligent Process Solutions GmbH does not collect the respective personal data, the purposes described may not be met by IPS Intelligent Process Solutions GmbH.

 

Transfer and disclosure of personal data

 

IPS Intelligent Process Solutions GmbH may transfer personal data to other IPS Intelligent Process Solutions GmbH companies, but only if and to the extent such transfer is strictly required for the purposes mentioned above.

 

If legally permitted to do so, IPS Intelligent Process Solutions GmbH may transfer personal data to courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of legal claims.

 

IPS Intelligent Process Solutions GmbH commissions service providers (so-called data processors), such as hosting or IT maintenance service providers, which only act upon instructions of IPS Intelligent Process Solutions GmbH and are contractually bound to act in compliance with applicable data protection law.

 

Recipients of personal data may possibly be located in countries outside of the European Economic Area (“third countries”), in which applicable laws do not offer the same level of data protection as the laws of the respective individual’s home country.

 

In such cases and unless permitted otherwise by applicable law, IPS Intelligent Process Solutions GmbH takes measures to implement appropriate and suitable safeguards for the protection of personal data by other means:

 

  • We share personal data with IPS Intelligent Process Solutions GmbH companies in third countries only if they have implemented the IPS Intelligent Process Solutions GmbH Binding Corporate Rules („BCR“) for the protection of personal data. Further information about the IPS Intelligent Process Solutions GmbH BCR can be found here (Reference to IPS BCR).
  • We transfer personal data to external recipients in third countries only in case the respective recipient (i) entered into EU Standard Contractual Clauses with IPS Intelligent Process Solutions GmbH, (ii) implemented Binding Corporate Rules in its organization. Affected individuals may request further information and copies of the safeguards implemented from the contact indicated in Section 6 below.

 

Retention Periods

 

Unless explicitly indicated otherwise at the time of the collection of Business Partner Contact’s personal data (e.g. within a consent form accepted by Business Partner Contact), we erase personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and no statutory retention obligations under applicable law (such as tax or commercial law) require us to further retain personal data.

 

Right to withdraw consent

 

In case a Business Partner Contact declared its consent for the processing of certain personal data by IPS Intelligent Process Solutions GmbH, the Business Partner Contact has the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. In case consent is withdrawn, IPS Intelligent

Process Solutions GmbH may only further process the personal data where there is another legal ground for the processing.

 

Right of access to and rectification or erasure of personal data, restriction of processing, right to object to processing and right to data portability

 

Under applicable data protection law an affected Business Partner Contact may – provided that the respective legal pre-conditions are met – have the right to:

 

(i) obtain from IPS Intelligent Process Solutions GmbH confirmation as to whether or not personal data concerning the Business Partner Contact are being processed, and where that is the case, access to the personal data;

(ii) obtain from IPS Intelligent Process Solutions GmbH the rectification of inaccurate personal data;
(iii) obtain from IPS Intelligent Process Solutions GmbH the erasure of Business Partner Contact’s personal data;
(iv) obtain from IPS Intelligent Process Solutions GmbH restriction of processing regarding the Business Partner Contact’s personal data;
(v) obtain from IPS Intelligent Process Solutions GmbH a copy of personal data, which the Business Partner Contact actively provided, in a structured, commonly used and machine-readable format and to request from IPS Intelligent Process Solutions GmbH that we transmit those data to another recipient selected by the Business Partner Contact; and
(vi) object, on grounds relating to the Business Partner Contact’s particular situation, to processing of personal data.

 

Data Privacy Contact

 

The IPS Intelligent Process Solutions GmbH Data Privacy Organization provides support with any data privacy related questions, comments, concerns or complaints or in case a Business Partner Contact wish to exercise any of its data privacy related rights as mentioned in Section 5 above.

 

The IPS Intelligent Process Solutions GmbH Data Privacy Organization may be contacted at dataprotection@ips-energy.com.

 

The responsible Chief Data Privacy Officer of IPS Intelligent Process Solutions GmbH is:
David Fontaine
IPS Intelligent Process Solutions GmbH
Dr.-Gustav-Adolph-Str. 2, 82049 Pullach(Munich), Bavaria, Germany
david.fontaine@ips-energy.com

 

The IPS Intelligent Process Solutions GmbH Data Privacy Organization will always use best efforts to address and settle any requests or complaints brought to its attention. In addition, there is always the possibility to approach the competent data protection authority with requests or complaints.

 

The data protection authority competent for IPS Intelligent Process Solutions GmbH, Germany is:

 

Landesamt für Datenschutzaufsicht
Promenade 27 (Schloss)
91522 Ansbach, Germany
http://www.lda.bayern.de

 

A list of national data protection authorities is available on the EU Data Protection Website.

Germany

Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Husarenstraße 30
53117 Bonn
Tel. +49 228 997799 0; +49 228 81995 0
Fax +49 228 997799 550; +49 228 81995 550
email: poststelle@bfdi.bund.de
Website: http://www.bfdi.bund.de/