Outage Management System Software for Power Utilities OMS

Transform Grid Reliability with an Intelligent, CIM-Based Outage Management System

 

Empower your utility with an intelligent OMS platform that delivers situational awareness, automated fault detection, and predictive maintenance – all in one unified command center.

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What is an Outage Management System?

An Outage Management System (OMS) is a mission-critical software solution designed for electric transmission and distribution operators to efficiently detect, manage, and restore power outages. By integrating seamlessly with Supervisory Control and Data Acquisition (SCADA) systems, Geographic Information Systems (GIS), and Enterprise Asset Management (EAM) platforms, an advanced OMS provides situational awareness and decision support across the entire outage lifecycle.

At IPS®ENERGY, our Common Information Model (CIM)-based Outage Management System is engineered specifically for transmission organizations and power utilities. Utilizing an AUTOMAP CIM Network Connectivity Model integrated with comprehensive asset management data, we deliver a seamless experience for managing network topologies, optimizing response times, and improving overall grid reliability.

Full-Service OMS: Three Integrated Modules for the Complete Outage Lifecycle

Our OMS combines three powerful, natively integrated modules to handle every aspect of outage management, offering seamless connectivity with systems such as SCADA, DMS, PSS®E, mobile workforce solutions, lightning and weather data, and Lidar.

Planned Outage Management

Explore Planned Outage Management

Simplify scheduling and managing planned downtime. Our natively integrated Planned Outage Management functionality allows users to visualize outage plans in CIM-based grid diagram layouts, facilitate switching orders and work permits, and coordinate future outage items using advanced insights. The module integrates natively with the Enterprise Asset Management (EAM) system and the Asset Investment Planning (AIP) module, ensuring that scheduled maintenance is always aligned with long-term capital investment strategies.

Unplanned Outage Management

Explore Unplanned Outage Management

Respond swiftly to unexpected disruptions. This dedicated module is designed to manage forced outages in power utility systems. It collects crucial information on fault and disturbance events, circuit breaker operations, and protection device operations, enabling real-time notifications, root-cause analysis, and faster service restoration. Fully customizable KPI dashboards provide continuous visibility into performance.

Switching Order Management

Explore switching order Management

Ensure safety and compliance during all disconnection requests. Switching Order Management enables the automatic creation of outage and clearance zones, the definition of borders, and the setting of appropriate tags. Users can add, edit, and delete switching orders and all related entities, including clearance orders, hotline hold orders, and switch hold orders. The module provides a robust mechanism for authorization and tracking of all switching activities.

Key Benefits

OMS Insights & Resources

Efficient Switching Orders: Balancing Speed with Substation Safety

In the high-stakes environment of power transmission and distribution, the pressure to maintain uptime is ...

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What is Outage Management Information System?

In the Utilities industry and outage management information systems, we generally divide outages into two ...

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Optimizing Unplanned Power Outage Management for a Brighter Future

“Accessible, standardized power outage data can improve response times and save lives when combined with ...

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Frequently Asked Questions

According to Gartner®, “An Outage Management System is a utility network management software application that models network topology for safe, efficient field operations related to outage restoration. OMSs tightly integrate with call centers to provide timely, accurate, customer-specific outage information, as well as SCADA systems for real-time, confirmed switching and breaker operations.” [1]

The Common Information Model (CIM) provides a standardized framework for managing network connectivity and asset data. It enhances visualization through geo maps, improves outage data accuracy, and enables faster outage resolution by translating network topology into asset-management hierarchies.

An OMS manages both planned outages (scheduled downtime for maintenance, repairs, or inspections) and unplanned outages (unexpected disruptions caused by equipment failure, severe weather, or other unpredictable events).

Forced outages are managed within the Unplanned Outage Management Module, which collects event data for root-cause analysis, maintains operational logs for documentation and reporting, and integrates with the EAM system to streamline restoration.

In the context of power utilities, downtime refers to any period when a system or equipment is non-operational, and not all downtime results in customer outages. An outage refers specifically to the loss of power supply in a system or network, and it can be either planned or unplanned.